Ollie Fabrics does not accept returns, all sales are final.
If there has been a mistake made with your order, such as incorrect cut or incorrect item packed, please contact us immediately so we can remedy the issue at firstname.lastname@example.org.
We unfortunately do not accept returns on fabric where the color was not as expected. We do try our best to avoid this issue by photographing in natural lighting to get it as close as we can to the real thing. We understand that devices may display the colors differently, therefore there is no guarantee.
Ollie Fabrics does not accept cancellations on fabric that has already been cut. If you still need to proceed with cancelling your order & it hasn't been shipped yet, we will charge a 20% restocking fee. Please contact us immediately to avoid that at email@example.com.
We will allow cancellations on orders that have not been cut yet. We do hope to process your orders quickly, so please reach out immediately.
If you have any questions, please reach out to us at firstname.lastname@example.org.