Ollie Fabrics will ship out orders within 1-3 business days of your order, unless otherwise specified. We pack and ship orders Monday-Friday & will try to get your order to you as quickly as we can. Shipping usually takes 3-5 days once it is received by the carrier. Subject to change with extreme weather conditions, pandemics, and all the other fun things out of our control.
We do offer free shipping on orders subtotaling $100 or more. Please select the free shipping option at checkout.
Ollie Fabrics currently ships only to the US.
Ollie Fabrics does not accept returns, all sales are final.
If there has been a mistake made with your order, such as incorrect cut or incorrect item packed, please contact us immediately so we can remedy the issue at firstname.lastname@example.org.
We unfortunately do not accept returns on fabric where the color was not as expected. We do try our best to avoid this issue by photographing in natural lighting to get it as close as we can to the real thing. We understand that devices may display the colors differently, therefore there is no guarantee.
Ollie Fabrics does not allow cancellations on fabric that has already been cut. If you still need to proceed with cancelling your order & it hasn't been shipped yet, we will charge a 20% restocking fee. Please contact us immediately to avoid that at email@example.com.
We will allow cancellations on orders that have not been cut yet. We do hope to process your orders quickly, so please reach out immediately.